ISO/IEC 20000-1 ed1.0 (2005-12) + ISO/IEC 20000-1 ed1.0 (2005-12) + ISO/IEC/TR 20000-3 ed1.0 (2009-10) + ISO/IEC/TR 20000-5 ed1.0 (2010-04)

Picture	Reference, Editon, Date, Technical Committee, Title	Format	Language
	ISO/IEC 20000-1 ed1.0 (2005-12) TC/SC JTC 1/SC 7 Information technology -- Service management -- Part 1: Specification	Hardcopy	English French
		PDF
	ISO/IEC 20000-2 ed1.0 (2005-12)  TC/SC JTC 1/SC 7 Information technology -- Service management -- Part 2: Code of practice	Hardcopy	English
		PDF
	ISO/IEC/TR 20000-3 ed1.0 (2009-10) TC/SC JTC 1 Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1	Hardcopy	English
		PDF
	ISO/IEC/TR 20000-5 ed1.0 (2010-04) TC/SC JTC 1 Information technology -- Service management -- Part 5: Exemplar implementation plan for ISO/IEC 20000-1	Hardcopy	English
		PDF

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